This policy applies to purchases made through the KRYTAC Online Store.
Product Warranty
All items sold by KRYTAC are warranted to be free from defect. If the item you received from us is defective in any way, we will make every effort to replace it or give you a full refund including shipping costs if returned within thirty days of receipt.
Product incompatibility arising from using KRYTAC parts and accessories with non-KRYTAC products is not covered under warranty.
Order & Product Returns
Any product that is unopened and unused may be returned for refund within thirty days of receipt (up to 15% restocking fee may apply). Refunds are processed within one to two business days after the item(s) is/are received and inspected at our facility.
How To Request Warranty or Return Service
Please have your order number ready and contact KRYTAC Customer Service. All returns must be accompanied by a return authorization number issued by KRYTAC Customer Service.